Return & Refund Policy

We want you to love your purchase. If you're not fully satisfied, we’re here to help.

30-Day Return Policy

You have 30 days from the date of delivery to request a return.

To be eligible, your item must be:

• In the same condition as received (unworn, unused, with tags)
• In its original packaging
• Accompanied by a receipt or proof of purchase

How to Start a Return

Please email us at princeokolie2004@yahoo.com to initiate your return request.

Returns must be sent to the following address:

[INSERT RETURN ADDRESS]

Once your return is approved, we’ll send you:

• A return shipping label
• Step-by-step instructions on how to send your item back

Important: Items sent without prior approval will not be accepted.

Damages and Issues

Please inspect your order upon arrival. Contact us immediately at princeokolie2004@yahoo.com if:

• Your item is defective or damaged
• You received the wrong item

We’ll work quickly to resolve the issue.

Non-Returnable Items

Certain items cannot be returned, including:

• Perishable goods (e.g., food, flowers, plants)
• Custom or personalized items
• Personal care products (e.g., beauty or hygiene items)
• Hazardous materials, flammable liquids, or gases
• Sale items or gift cards

If you’re unsure whether your item qualifies, reach out to us before returning.

Exchanges

To exchange an item:

1. Return the original item following the instructions above.
2. Place a new order for the item you want.

This ensures you get the item quickly and avoids delays.

European Union – 14-Day Cooling-Off Period

If your order is being shipped into the European Union, you are entitled to cancel or return your order within 14 days of delivery, for any reason — no justification required.

The item must still meet our standard return conditions:

• Unworn or unused
• With tags
• In original packaging
• Accompanied by proof of purchase

Refunds

Once we receive and inspect your return, we’ll notify you of the approval status.

If approved:

• A refund will be processed to your original payment method within 10 business days.
• Please allow time for your bank or card issuer to complete the refund process.

If it’s been more than 15 business days since your return was approved and you haven’t received your refund, please contact us at princeokolie2004@yahoo.com.

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Shipping Policy

Thank you for shopping with Global Product Ideas. We are committed to providing reliable and timely delivery of your purchases. Please review our shipping policy below for full details on how and when you’ll receive your order.

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Time & Delivery Estimates

We ship globally from our fulfillment centers. Estimated delivery times are as follows:

• United States: 5–12 business days
• Canada: 7–15 business days
• United Kingdom & Europe: 7–18 business days
• Rest of the World: 10–25 business days

Note: Delivery times are estimates and may be affected by external factors such as customs delays, public holidays, or courier issues.

3. Shipping Rates

Shipping costs are calculated at checkout based on your location and order weight. In some cases, we offer free shipping promotions — be sure to check the banner or product page for details.

4. Order Tracking

Once your order has shipped, you will receive an email with tracking information. Please allow up to 48 hours for tracking updates to appear.

5. Delays & Lost Packages

We are not responsible for shipping delays caused by the carrier, weather conditions, incorrect addresses, or customs clearance processes. If your package is significantly delayed or appears lost, please contact us, and we’ll assist you in locating it.

6. Customs, Duties & Taxes

Your order may be subject to import duties and taxes (including VAT) once it reaches your destination country. Global Product Ideas is not responsible for these charges — they are the customer’s responsibility.

7. Incorrect or Incomplete Address

Please ensure your shipping address is accurate before placing your order. Orders returned due to incorrect or undeliverable addresses may incur a reshipping fee.

8. Shipping Restrictions

We currently do not ship to the following regions or countries due to carrier limitations or trade restrictions: [Insert restricted countries if applicable].

9. Contact Us

If you have any questions or concerns about your order or shipping, please reach out to us:

• Email: princeokolie2004@yahoo.com
• Phone: +1 (443) 495-9088
• Address: 6811 Sturbridge Drive, Suite D, Baltimore, MD 21234, United States